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SBU LS/SWIFT Customer Support Engineer at KLA - ApplyBlast

SBU LS/SWIFT Customer Support Engineer

KLA

4 months ago

4.1 on Glassdoor

Pyeongtaek, Korea

Hybrid

Full Time

Junior

0 applicants

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About this role

A Technical Service Engineer at KLA evaluates, diagnoses, and troubleshoots complex technical equipment problems for semiconductor manufacturing tools. The role involves repairing system-level issues at customer facilities and ensuring equipment maintains optimal production performance. Engineers analyze process problems such as chemical leaks or contamination to recommend necessary safety measures including facility shutdowns if required.

Responsibilities

Evaluate and diagnose technical equipment problems via telephone or on-site
Repair and update customer facility equipment to enhance production efficiency
Resolve system-level problems with no standard procedures using engineering expertise
Analyze customer processes for chemical leaks or contamination risks
Recommend facility shutdowns when unsafe conditions are identified