Scaled Customer Success Manager (m/w/d) – Elternzeitvertretung, befristet auf 1 Jahr
SoSafe(11 days ago)
About this role
SoSafe is seeking a customer-focused professional to develop and implement scalable customer success programs for mid-market clients, enhancing product adoption and customer retention. The role involves analyzing customer data, collaborating with various teams, and automating processes to drive business value and improve user experience.
Required Skills
- Customer Success
- Data Analysis
- SaaS
- Salesforce
- Program Management
- Automation
- Customer Engagement
- Webinars
- Content Curation
- Process Optimization
About SoSafe
sosafe-awareness.comSoSafe is a leading provider of cybersecurity awareness training and human risk management solutions, focused on empowering employees to recognize and respond to security threats. The platform uses behavioral science and innovative learning methods to engage users, enhance their skills, and transform organizational security culture. Trusted by over 5,500 brands worldwide, SoSafe combines personalized training, phishing simulations, and AI-powered tools to effectively reduce human risk in real-time. With a commitment to continuous improvement, the company helps organizations build resilience against cybersecurity threats through a user-friendly and scalable approach.
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