Scaled Partner Enablement Manager
Intercom(21 days ago)
About this role
Intercom is hiring a Scaled Partner Enablement Program Manager to support the rapid expansion of its partner ecosystem by delivering consistent, high-quality enablement through digital channels. The role focuses on creating a scalable learning experience for partners across sales, technical, and services competencies to improve partner readiness and growth. This position reports into the Enablement leadership team and supports a global partner base.
Required Skills
- Partner Enablement
- Program Management
- Content Strategy
- Instructional Design
- Digital Learning
- Learning Paths
- LMS Administration
- Enablement Hub
- Content Calendar
- SME Collaboration
+13 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.