Scaled Program Operations Manager
Patreon(2 months ago)
About this role
The Scaled Program Operations Manager at Patreon is responsible for leading a hybrid program that supports 300-500 creators through a combination of scaled systems and personalized guidance. Key responsibilities include managing lifecycle emails, community engagement, and data tracking, while designing and executing retention tactics such as webinars and feedback sessions to help creators adopt new tools and grow their memberships. This role requires a hands-on approach, collaboration with multiple teams, and a focus on leveraging creator insights to continuously improve program outcomes.
Required Skills
- Program Management
- Community Engagement
- Data Tracking
- Email Lifecycle Management
- Creator Insights
- Webinars
- Retention Strategies
- Growth Tactics
- Workflow Building
- Process Design
+5 more
About Patreon
www.patreon.comPatreon is a membership platform that empowers creators to build and engage with their communities by offering exclusive content and benefits in exchange for support from their fans. By utilizing a subscription model, Patreon allows artists, podcasters, musicians, and various other content creators to turn their passions into sustainable businesses. The platform fosters deep connections between creators and their fans without the interference of advertising, enabling creators to monetize their work and grow their audience effectively. With tools for managing memberships and content, Patreon is essential for those looking to cultivate a dedicated following and generate income through their creative endeavors.