Albany Med Health System
The Scheduling and Patient Services Lead facilitates daily check-in, scheduling, and check-out processes while supporting staff and patients at the front desk. This role involves coordinating referrals, prior authorizations, and surgical procedures, maintaining patient records in the electronic medical record, and ensuring professional communication with patients, providers, and insurance companies. The position requires strong customer service skills, the ability to multi-task in a high-volume environment, and adherence to patient safety and privacy standards.
Albany Med Health System is the largest regionally governed, not-for-profit health system serving northeastern New York, western Massachusetts and southern Vermont. Its multispecialty network includes more than 125 locations — including four hospitals — and about 800 physicians providing acute, specialty and ambulatory care. Albany Med delivers comprehensive clinical services across a wide range of medical specialties while supporting community health and education in its service area. Patients rely on the system for broad specialty coverage, integrated care coordination, and regional access to advanced treatments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Albany Med Health System.
10% above the average for this role
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