Scheduling and Pre-Registration Representative I

A Scheduling and Pre-Registration Representative at Cleveland Clinic Union Hospital supports the patient experience by managing appointment scheduling, pre-registration, and billing inquiries for diagnostic testing and surgeries. The role involves contacting patients via telephone to collect demographic and insurance information, utilizing an estimator tool for out-of-pocket costs, and accessing registration systems within Epic. This position requires maintaining productivity standards, acting as a resource for training, and potentially rotating to different hospital locations.