Scheduling and Special Benefits Administrator
NATIONAL(5 days ago)
About this role
The Scheduling and Special Benefits Administrator role involves managing appointments, liaising with local offices, and providing excellent customer service within a busy administrative environment. It is based in Belfast with a hybrid work opportunity after initial training. The position focuses on administrative and customer interaction tasks in a government-related setting.
Required Skills
- Customer Service
- Communication
- Scheduling
- Data Entry
- Microsoft Office
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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