Scheduling & Operations Specialist

The Scheduling & Operations Specialist is a core member of GLOBAL OPS' Security Operations Center (SOC) responsible for real-time workforce coordination, attendance monitoring, and operational continuity across multiple client locations. This on-site role in Manhattan requires a highly organized professional to stabilize daily field operations, ensure coverage reliability, and serve as a central coordination point between field teams and leadership. The position involves managing scheduling, tracking attendance, handling escalations, and maintaining accurate operational logs in a fast-paced environment.