M&G plc
The Scheduling & Real-Time Optimisation Manager leads the Real-Time and Short-Medium Term Resource Planning function across M&G Life's contact centre and back office operations. This role translates strategic forecasts into executable schedules, manages intraday performance, and ensures optimal resource deployment to meet customer demand while protecting service levels. The position requires strong operational leadership, analytical skills, and the ability to influence stakeholders under pressure to safeguard customer outcomes and control costs.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2017
M&G plc is an international leader in savings and investments with more than five million customers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for M&G plc.
M&G plc didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role
193,563 Shares in Eastman Chemical Company $EMN Purchased by M&G PLC
3 weeks ago