School Certifying Official I

The School Certifying Official I advises and assists students in navigating Veteran Education Benefits, certifying enrollment statuses to the Department of Veterans Affairs, and serving as a key point of contact for veterans, military students, and their families. The role focuses on ensuring accuracy, compliance with federal and state regulations, and providing exceptional customer service throughout the student's academic journey. Responsibilities include processing VA enrollment certifications, reconciling payments, and troubleshooting student issues to support their progress toward graduation.