SCM Manager, Logistics and Customer Service

The SCM Manager, Logistics and Customer Service leads end-to-end supply chain execution across warehouse and logistics operations, 3PL management, customs clearance, inventory optimization, and customer service. This role integrates demand and supply considerations into inventory decisions, builds scalable consignment and customer service operating models, and delivers measurable improvements in service, cost, and compliance. As a people manager and project leader, the position establishes clear governance, develops team capability, and partners cross-functionally to support sustainable business growth.