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Scrum Master, Global Web at Genesys - ApplyBlast

Scrum Master, Global Web

Genesys

4 months ago

Manila, Philippines

Hybrid

Full Time

Senior

0 applicants

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About this role

Genesys is seeking a Scrum Master to lead agile practices for a global web team comprising engineering, design, and content strategy. The role focuses on driving delivery, managing backlogs, and establishing operational rigor for scalable digital experiences rather than traditional software development. You will serve as a central facilitator to ensure efficient workflows and continuous improvement across international cross-functional teams.

Responsibilities

Lead sprint planning and daily standups for global web teams
Manage backlog prioritization and delivery schedules
Facilitate Agile ceremonies and ensure documentation accuracy
Identify and remove blockers impacting delivery timelines
Drive continuous improvement initiatives for workflow efficiency

Skills

Qualifications

CSM CertificationPSM CertificationSAFe Certification4+ years Scrum Master experienceExperience with Agile Project Management

About Genesys

genesys.com

Headquarters

Menlo Park, California, United States

Company Size

5001-10000 employees

Founded

1990

View Profile

Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.