SCUK Financial Support Advisor 12 month FTC

Santander(1 month ago)

HybridContractJunior$33,688 - $36,250Customer Service

About this role

A Financial Support Advisor role at Santander Consumer Finance UK supporting customers within the motor finance portfolio who are experiencing financial difficulty. The position is based in Redhill on a 12-month fixed-term contract with an initial on-site requirement and potential hybrid working after a successful probation.

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Required Skills

Customer Service
Call Handling
Negotiation
Communication
Empathy
Numeracy
Computer Literacy
Complaint Handling
Risk Escalation
Time Management

About Santander

santander.com

Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.

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