Jisc
The SDI Service Desk Manager leads a first‑line service desk team while also providing hands‑on technical support for core IT and video‑conferencing services. The role balances team leadership, performance monitoring, and commercial processes with incident diagnosis, ticket management, and user support across multiple channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jisc.
Jisc didn’t post a salary, so this is our estimate from similar listings.
49% below the average for this role
IT engineer 1st line - London
UK Centre for Ecology and Hydrology
IT Engineer 1st Line – Team Lead (Bristol)
UK Centre for Ecology and Hydrology
IT Support Specialist, Tier 1
Kraken Robotics Inc
Help Desk Technician I
Park Place Technologies
IT Service Desk Analyst II (Onsite - Cincinnati, OH)
Great Day Improvements
1st Line Support Consultant
Wilhelmsen