Seasonal Reservations Agent

The Seasonal Reservations Agent at Napa Valley Wine Train plays a key role in creating memorable guest experiences by managing reservations and providing exceptional customer service during the busy holiday season. This position involves assisting guests with booking inquiries, verifying reservation details, and delivering personalized hospitality support through phone, email, and in-person interactions. The role requires a friendly, professional attitude and the ability to thrive in a fast-paced environment while collaborating with the team to ensure seamless guest experiences.