Manychat
An Incident Detection & Response Engineer at Manychat strengthens the company's ability to detect, investigate, and respond to security threats across cloud, application, identity, and endpoint environments. Reporting to the Cyber Operations Lead, this role involves monitoring alerts, leading hands-on investigations, developing detection logic, and creating incident response playbooks. The position requires close collaboration with Infrastructure, IT Operations, and Engineering teams to improve security monitoring and environmental resilience.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
2016
ManyChat is a conversational marketing platform that lets businesses build chatbots and automate messages across Facebook Messenger, Instagram, WhatsApp, SMS (and email) using a visual drag-and-drop flow builder. It includes audience segmentation, broadcast and drip campaigns, commerce tools (product galleries/checkout), and integrations with CRMs and e-commerce platforms. Marketers and e‑commerce teams use ManyChat to capture leads, recover carts, run promotional campaigns, and drive revenue with personalized automated conversations. The service is offered with a free tier and paid plans that add advanced automation, analytics, and team features.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Manychat.
Manychat didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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