NTT, Inc.
The Cross Technology Service Delivery Field Support Engineer (L2) at NTT DATA is a developing second-line engineering role that provides remote and onsite technical support and field engineering services to clients. The role focuses on restoring service by identifying and resolving incidents and problems while ensuring SLA compliance. It supports data center, networking, and collaboration technologies and works closely with clients, carriers, vendors, and internal teams to maintain service continuity.
NTT, Inc. is a global technology leader with over 150 years of innovation, operating across consulting & IT services, mobile solutions, smart technology, and research & development. With a team of over 340,000 people worldwide, NTT drives human-centered innovation through initiatives like IOWN photonics infrastructure and AI-powered solutions. The company is committed to building a connected, sustainable future for people, society, and the planet.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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