Wolcott Group
The Healthcare Self-Pay & Customer Service Representative supports the Single Billing Office by handling inbound and outbound patient communications, addressing billing inquiries, and managing self‑pay collections. The role involves negotiating payment plans, processing payments, and ensuring compliance with HIPAA, FDCPA, and other regulations while providing empathetic, patient‑focused service.
Wolcott Group is a Microsoft solutions partner specializing in business transformation through technology, offering Microsoft Dynamics 365 Business Central, Business Analytics, and Dynamics CRM implementations. They also develop proprietary apps such as RealSTEEL, Real Shipping Dispatch, Real Case Management, and Real Scrap Journal to extend Dynamics 365 functionality for industries including metals manufacturing. As a trusted technology partner, they provide implementation, customization, and ongoing support services to help businesses improve productivity and grow profits.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wolcott Group.
Wolcott Group didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role