HSBC
A Senior Advisor in HBUK Collections at HSBC manages delinquent accounts across various banking products, conducting affordability assessments and delivering first-touch resolutions to support customer rehabilitation. The role involves making complex decisions on default status and vulnerability cases while ensuring strict adherence to regulatory and conduct obligations. Candidates must communicate professionally to resolve complaints and meet individual performance metrics within a high-volume telephony environment.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1865
HSBC is one of the world’s largest banking and financial services organisations, founded in 1865 and serving millions of customers through its four global businesses. It offers a broad suite of services including retail and wealth management, commercial banking, global banking and markets, and private banking. With a global footprint and strong brand presence, HSBC focuses on connecting customers and corporates to international opportunities across markets and currencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HSBC.
HSBC didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role