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Senior Advisor, Product Personalization & Experience Strategy - Evernorth Health Services - Hybrid at Cigna Healthcare - ApplyBlast

Senior Advisor, Product Personalization & Experience Strategy - Evernorth Health Services - Hybrid

Cigna Healthcare

3 months ago

Franklin, TN

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Advisor in Product Personalization & Experience Strategy at Evernorth defines streamlined personalization strategies and leads product initiatives across workstreams. The role ensures alignment between enterprise digital assets and healthcare programs to deliver integrated member experiences while engaging directly with sophisticated clients to establish vision and negotiate commitments.

Responsibilities

Lead personalization strategy and innovation across the member experience
Define and evolve recommendation logic to drive member engagement
Align enterprise digital assets with healthcare programs for cohesive navigation
Partner with technical leads to coordinate interdependent workstreams
Engage senior client stakeholders to set vision and negotiate deliverables