Senior Agent, Customer Service (English Speaker)
OKX(6 days ago)
About this role
OKX is seeking a multilingual customer support specialist to handle inquiries from global customers, collaborate with stakeholders, and maintain strong relationships. The role involves providing support across various channels and understanding company products to communicate effectively.
Required Skills
- Customer Support
- Multilingual
- CRM
- Communication
- Problem Solving
- English
- Time Management
- Crypto
- Localization
- Stakeholder Management
About OKX
okx.comOKX is a global cryptocurrency platform that lets users buy, sell, trade and store Bitcoin, Ethereum and hundreds of other tokens via its exchange, mobile app and custodial wallet. It offers spot, margin and derivatives trading, staking and savings (earn) products, a DeFi gateway and an NFT marketplace, along with developer APIs and institutional services. OKX targets both retail and professional traders with advanced trading tools, deep liquidity and security controls, while positioning itself as a Web3 infrastructure provider for global markets.
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