Senior Agent, Non-Gaming Reservations
Melco Resorts Philippines(22 hours ago)
About this role
The Senior Agent, Non-Gaming Reservations at Melco Resorts and Hyatt manages guest inquiries, reservations, and customer service through various communication channels. The role involves maintaining product knowledge, promoting services, and ensuring guest satisfaction while adhering to quality standards and policies.
Required Skills
- Customer Service
- Reservation Systems
- Communication
- Upselling
- Multitasking
- Hospitality Applications
- Teamwork
- Problem Solving
- Languages
- Quality Assurance
About Melco Resorts Philippines
melco-resorts-philippines.comN/A
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