Senior Agent Software Engineer
Decagon(3 months ago)
About this role
A Senior Agent Software Engineer at Decagon is responsible for designing and building advanced AI agents that enhance customer interactions across various industries, including finance, healthcare, and hospitality. This role involves end-to-end ownership of the development process, from implementation to iteration, as well as identifying trends to inform the evolution of Decagon's platform. Proficiency in Python and Typescript, alongside strong problem-solving skills in complex systems, is essential to effectively integrate cutting-edge models for large enterprise clients. The position emphasizes collaboration with customers to create scalable solutions that drive engagement and retention.
Required Skills
- AI Development
- Customer Interaction
- System Design
- Cross-Customer Trends
- Text Models
- Voice Models
- Python
- Typescript
- Asynchronous Programming
- Problem Solving
+3 more
Qualifications
- 5+ years of industry experience in software engineering
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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