Senior Agent Software Engineer

Decagon

4 months ago

3.9 on Glassdoor

New York City, NY

Onsite

Full Time

Senior

1 applicant

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About this role

The Senior Agent Software Engineer at Decagon is responsible for designing and building advanced AI agents that enhance customer interactions across various industries. This role involves end-to-end ownership of projects, from implementation to iterative improvements, while collaborating directly with clients to address user needs. The engineer will also analyze trends to inform platform evolution and integrate cutting-edge text and voice models for large-scale enterprise solutions. Candidates should have over five years of software engineering experience, proficiency in Python and Typescript, and a strong ability to troubleshoot complex systems.

Skills

About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.