Senior Agent Software Engineer

Decagon(2 months ago)

London, United KingdomOnsiteFull TimeSenior$194,445 - $260,983 (estimated)Engineering, Product & Design

About this role

A Senior Agent Software Engineer at Decagon is responsible for designing and building advanced AI agents that enhance customer interactions across diverse industries such as finance, healthcare, and hospitality. This role involves ownership over the entire development process, from initial implementation to continuous improvement, while collaborating with customers to identify trends and solutions. The engineer will leverage their expertise in Python, Typescript, and complex systems to create scalable and reliable AI systems that outperform human counterparts and directly contribute to Decagon's growth.

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Required Skills

AI Agents
Software Engineering
Python
Typescript
Asynchronous Programming
System Failures
Multi-Modal Models
Solution Design
Customer Interaction
Evaluation Integration

+2 more

About Decagon

decagon.ai

Decagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.