Senior Agentic AI Engineer
RingCentral
About this role
RingCentral is hiring a Senior Agentic AI Engineer to help transform its global customer support organization into a hybrid, agentic AI ecosystem. The role focuses on building production-grade autonomous AI agents that can reason, plan, and execute complex support workflows within enterprise-scale UCaaS/CCaaS environments. You will work within the Agentic Support Technology team to deliver reliable, secure, and scalable agentic systems that integrate with internal platforms.
Skills
Qualifications
About RingCentral
ringcentral.comRingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.
Recent company news
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About RingCentral
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$108k – $146k
per year