Senior Agentic AI Engineer
RingCentral(1 month ago)
About this role
RingCentral is hiring a Senior Agentic AI Engineer to help transform its global customer support organization into a hybrid, agentic AI ecosystem. The role focuses on building production-grade autonomous AI agents that can reason, plan, and execute complex support workflows within enterprise-scale UCaaS/CCaaS environments. You will work within the Agentic Support Technology team to deliver reliable, secure, and scalable agentic systems that integrate with internal platforms.
Required Skills
- Agentic AI
- LLMs
- Multi-Agent Systems
- LangChain
- LangGraph
- RAG
- Vector Databases
- SQL
- Python
- Async Programming
+15 more
Qualifications
- MSc in Computer Science
About RingCentral
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