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Senior AI Engineer – Voice & Conversational AI at Tower Loan - ApplyBlast

Senior AI Engineer – Voice & Conversational AI

Tower Loan

16 days ago

4.0 on Glassdoor

Flowood, Mississippi, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior AI Engineer – Voice & Conversational AI is responsible for designing, developing, and implementing AI-powered voice solutions to enhance customer engagement and operational efficiency at Tower Loan. This role involves advancing the company's use of artificial intelligence to support customer service, account servicing, and other business operations. The ideal candidate is an experienced software engineer with a strong background in conversational AI, real-time technologies, and secure, scalable solutions.

Responsibilities

Design and develop real-time AI voice applications using large language models and conversational AI platforms
Develop automated conversational workflows for customer service, payment reminders, and account servicing
Integrate AI voice applications with SIP, VoIP, PBX systems, and enterprise telecommunications infrastructure

Skills

About Tower Loan

towerloan.com

Headquarters

Flowood, Mississippi, United States

Company Size

501-1000 employees

Founded

1936

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Tower Loan is a consumer lending company offering personal installment loans including vacation, home improvement, auto secured, emergency, and debt consolidation loans. They operate across multiple states with over 240 locations and also provide online loan applications. Loans are fixed-rate, fully-amortized installment products with terms typically ranging from 12 to 36 months.