Senior Amazon Connect Engineer
Expediainc(26 days ago)
About this role
Expedia Group is seeking a Senior Amazon Connect Engineer to design, implement, and lead cloud-based contact center solutions within their customer service ecosystem. The role involves creating reliable, secure, and high-performing contact center experiences using a variety of AWS services and integrations, enhancing both customer and agent interactions.
Required Skills
- Amazon Connect
- AWS
- SIP Trunking
- VoIP
- Lambda
- API Gateway
- DynamoDB
- S3
- Contact Lens
- Kinesis
Qualifications
- BS in Computer Science
- AWS Certifications
- Experience in contact center solutions
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