Remitly
The Senior Analyst, Customer Success at Remitly partners with program and product managers to analyze customer support experiences and drive business impact. The role involves defining success metrics, building dashboards, and communicating insights to stakeholders to improve support processes. This position requires expertise in data modeling, statistical experimentation, and AI tools to scale the business and enhance customer experiences.
Headquarters
Seattle, Washington, United States
Company Size
1001-5000 employees
Founded
2011
Remitly is an online money transfer and international remittance service that enables individuals and businesses to send money to 175+ countries quickly and securely. The platform offers competitive exchange rates, low fees, and multiple payment options including bank account, debit card, and credit card. Remitly also provides business payment solutions for paying global contractors, vendors, and partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Remitly.