Senior Analyst, GBS - Contact Center Social Media Agent-5
Heinz
About this role
The Consumer Advocacy & Social Intel Analyst at Kraft Heinz synthesizes social listening, ratings/reviews, and contact center data to generate actionable consumer insights that influence business decisions. The role supports execution of social intelligence strategy, leads query and reporting development for brands and categories, and presents the Voice of the Consumer to cross-functional stakeholders and leadership.
Skills
About Heinz
heinz.comHeinz is a renowned food company known for its iconic condiments, particularly its world-famous ketchup. With a rich history spanning over 150 years, Heinz specializes in the production of high-quality food products that inspire a passionate consumer following. The company continually innovates, introducing new flavors and products while maintaining a strong commitment to quality. Heinz operates under the belief that food should evoke love and connection, which is reflected in their marketing and product offerings.
Recent company news
MarketBeatKraft Heinz Company $KHC Shares Sold by Swiss National Bank
3 hours ago
Yahoo FinanceJim Cramer on The Kraft Heinz Company: “The Reason I Can’t Get Behind It Is Because It Has No Growth”
2 days ago
MarketBeatNatixis Advisors LLC Increases Stock Holdings in Kraft Heinz Company $KHC
5 hours ago
BritannicaHeinz | History, Products, & Facts | Britannica Money
6 days ago
Global Food Industry NewsKraft Heinz plan to close NZ factories “devastating”, union says
1 day ago
About Heinz
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Heinz.
Salary
$47k – $64k
per year
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