Senior Analyst, Plan Sponsor
Clinical Careers Page(1 month ago)
About this role
The Plan Sponsor Liaison (PSL) is the single point of contact for Aetna Medicare Advantage servicing to Plan Sponsors, their TPAs, brokers, and consultants, managing relationships and communications between customers and Aetna back‑office teams. The role is based in Hartford, Connecticut (within 50 miles) and supports plan administration, account servicing, and quality oversight for an assigned book of business. It is part of Aetna Service Operations and focuses on ensuring a connected and consistent customer experience.
Required Skills
- Communication
- Leadership
- Account Management
- Customer Service
- Problem Solving
- Project Management
- Claims Knowledge
- Eligibility Management
- Billing
- Enrollment
+2 more
Qualifications
- Bachelor's Degree Preferred
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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