oraclecloudinfrastructure
The Senior Analyst provides L1/L2 support for enterprise voice and contact center platforms, ensuring system performance and resolving incidents within defined SLAs. The role involves administering various communication systems, troubleshooting voice network issues, and collaborating with telecom service providers. Additionally, the position requires participating in incident and change management activities while maintaining technical documentation.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.