ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
HCL Group
The MIS Lead in Fraud Operations drives workforce planning, scheduling, and performance analytics to ensure operational efficiency and SLA adherence. The role involves forecasting staffing needs, managing resource allocation, and generating comprehensive reports and dashboards using advanced data tools. This position requires deep analytical skills to interpret fraud operation trends and provide data-driven recommendations for process improvements.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
Lead MIS Analyst & Workforce Management (Voice & Non‑Voice Contact Center)
Oracle
Service Workforce Management Analyst
Servert
Lead Resource Planning Specialist - Remote in Ireland
ICON plc
Sr. Workforce Capacity Analyst
AnewHealth
Workforce Management and SLA Reporting Analyst
Boldr
IN_Associate_Resource management_OC RMG_Advisory_Gurgaon
PwC India