Senior Analytics Engineer
Intercom(9 months ago)
About this role
An Analytics Engineer at Intercom builds and maintains analytics-ready data assets that support operational and strategic decision-making across the company. The role focuses on designing data models, managing the data warehouse and scalable pipelines, and ensuring high data quality and governance. It partners closely with engineering, analytics, and business teams to deliver timely, accurate insights and measure impact.
Required Skills
- SQL
- DBT
- Snowflake
- Data Modeling
- Query Optimization
- Documentation
- Data Pipelines
- ELT
- Collaboration
- Governance
+17 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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