Senior API Support Specialist

Deliverect(9 days ago)

HybridFull TimeSenior$109,000 - $127,000Enterprise Delivery

About this role

Deliverect is seeking a Senior API Support Specialist to act as the primary technical contact for partners and customers, managing integrations and ensuring smooth technical transitions. The role involves supporting the developer journey, overseeing certification workflows, and collaborating with global teams to enhance support processes. It offers a hybrid work setup in Toronto with a focus on API support for the SaaS platform.

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Required Skills

Postman
RESTful APIs
Troubleshooting
Technical Support
Solutions Consulting
API Testing
Jira
Zendesk
Developer Advocacy
Technical Documentation

About Deliverect

deliverect.com

Deliverect is an API-first restaurant operations platform that centralizes and automates digital food ordering across delivery, dine‑in, takeout, drive‑thru and catering. It integrates ordering channels, delivery marketplaces, POS and kitchen systems to eliminate manual entry, optimize menus and routing, and deliver real‑time analytics. Powered by AI and a wide set of integrations, Deliverect helps restaurants, ghost kitchens and multi‑location chains reduce errors, increase throughput, and grow revenue. The platform emphasizes developer‑friendly APIs and global deployments for scale.

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