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Senior Application Support Consultant at Unity Technologies - ApplyBlast

Senior Application Support Consultant

Unity Technologies

21 days ago

2.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

This role involves providing senior-level application support for customers across the EMEA regions on the Unit4 ERP platform, focusing on stabilizing the team and ensuring high-quality service delivery. The position requires managing complex support cases and escalations while mentoring colleagues and contributing to continuous improvement initiatives. The consultant will also deliver training and gain exposure to both Unit4 ERP and ERPx through structured learning opportunities.

Responsibilities

Manage and resolve daily incoming customer support cases across EMEA and UK regions
Act as a subject matter expert for complex issues and escalations
Provide guidance and mentoring to team members and deliver training sessions

Skills

About Unity Technologies

unity.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2003

View Profile

Unity Technologies develops the Unity real-time 3D platform used to create and operate interactive 2D, 3D, VR, and AR experiences across games, mobile, console, film, automotive, architecture, and other industries.