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Senior Application Support Engineer - Assistant Vice President at Citi - ApplyBlast

Senior Application Support Engineer - Assistant Vice President

Citi

4 months ago

3.6 on Glassdoor

Canada

Onsite

Full Time

Senior

0 applicants

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About this role

A seasoned Application Support Senior Analyst at Citi provides technical and business support for users of custody digital assets and settlements applications, driving stability and efficiency improvements. The role involves incident management, system enhancement analysis, collaboration with development and infrastructure teams, and acting as a subject matter expert for complex issues. Additionally, the professional guides development teams on stability improvements and ensures compliance with non-functional requirements while managing crisis situations.

Responsibilities

Provide technical and business support for digital asset applications
Perform incident and outage management with cross-region collaboration
Recommend and implement system enhancements and stability solutions
Act as subject matter expert for senior stakeholders and teams
Coordinate disaster recovery and resiliency testing activities

Skills

Qualifications

Bachelor's Degree5+ years in Application Support

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.