Senior Application Support Engineer (Site Reliability Engineer)

Encora(2 days ago)

USAOnsiteFull TimeSenior$95,000 - $105,000Information Technology

About this role

A Senior Application Support Engineer (Site Reliability Engineer) at Encora is responsible for ensuring the reliability, availability, and performance of enterprise applications through incident management, collaboration with development teams, and infrastructure support. The role involves supporting web applications, troubleshooting issues, monitoring systems, and improving system resilience.

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Required Skills

AWS
Kubernetes
Splunk
API Testing
Python
Linux
DevOps
Observability
Incident Management
Monitoring

Qualifications

2–5 years of experience in Tier 2 or Tier 3 IT support roles
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

About Encora

encora.com

Amazon CloudFront is a fast, globally distributed content delivery network (CDN) from Amazon Web Services that securely delivers data, videos, applications, and APIs to end users with low latency. It caches content at edge locations worldwide and integrates tightly with other AWS services (S3, EC2, Lambda@Edge, API Gateway) to accelerate both static and dynamic delivery. CloudFront includes built-in security features such as DDoS mitigation, SSL/TLS, and AWS WAF integration, plus configurable caching, streaming, and real-time metrics. Organizations use it to improve performance, reduce origin load and costs, and deliver reliable, scalable experiences to global audiences.

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