Senior Application Support Specialist

Bright Horizons(2 months ago)

HybridFull TimeSenior$55,000 - $90,000Information Technology

About this role

The Senior Applications Specialist - Support at Bright Horizons focuses on supporting operational management applications for full service care and serving as an escalation resource for application issues. The role centers on ensuring high-quality end user support, maintaining documentation, and helping drive improvements to the support offering while collaborating with cross-functional teams.

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Required Skills

Application Support
Ticketing Systems
Troubleshooting
SLA Management
Knowledge Base
SQL
Microsoft Office
User Acceptance
Cross-Functional
Customer Service

+2 more

Qualifications

Bachelor's Degree in Computer Science, Business or Related Field

About Bright Horizons

brighthorizons.com

Look to us for innovative child care & early education for families, solutions for employers, benefits for employees…all trusted by families and employers for more than 30 years.

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