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Senior Assistant Store Leader, C&B at Crate and Barrel - ApplyBlast

Senior Assistant Store Leader, C&B

Crate and Barrel

4 months ago

3.1 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Assistant Store Leader drives sales growth, profitability, and brand alignment by supporting the Store Leader and managing a team of Assistant and Team Leaders. The role involves overseeing store operations, resolving complex customer issues, staffing the department, and coaching associates to achieve business goals. Successfully, the position emphasizes fostering teamwork, maintaining visual standards, and delivering exceptional service to customers throughout the retail environment.

Responsibilities

Manage and direct Assistant Store Leaders and Team Leaders toward sales goals
Oversee total store operations including customer experience and retail profitability
Assess associate performance and create individual development plans for growth
Resolve complex customer service issues while ensuring high satisfaction
Establish store metrics and communicate business goals to all associates