Senior Associate Global Service Desk
Apria(6 months ago)
HybridFull TimeSenior$148,813 - $198,924 (estimated)Information Technology
Apply NowAbout this role
Owens & Minor is seeking a Senior Service Desk Associate to support its Global Service Desk within Infrastructure Managed Services. The role is customer-facing and focused on serving as a senior point of contact for end-user IT support in a large, global healthcare organization operating in a 24x7 environment.
Required Skills
- Service Desk
- Technical Support
- Ticket Triage
- Incident Management
- Escalation Management
- Shift Leadership
- End-User Support
- Remote Troubleshooting
- ServiceNow
- PC Hardware
+7 more
Qualifications
- High School Diploma
- CompTIA A+
- CompTIA Network+
- ITIL
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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