Senior Associate, Infrastructure and Jirah (ICD)

This role is responsible for the administration, configuration, governance, and ongoing support of ICD’s Atlassian ecosystem, including Jira Service Management, Jira Software, and Confluence. The incumbent will manage workflows, automation, permissions, and system performance to ensure a stable, secure, and effectively governed platform. The position also involves providing user support, training, and driving continuous improvement to enhance platform adoption across the organization.