Senior Associate OTC (SP, Brazil)

The Senior Associate for OTC (Outside-the-Contract) will manage multiple complex delinquent accounts for high-value distributors and sensitive accounts at Smith+Nephew. This role involves executing credit recovery activities, negotiating overdue balances, and resolving billing disputes in collaboration with sales and customer service teams. Success requires expertise in Business-to-Business collection models, effective communication, and the ability to analyze account histories to recommend suspension or agency referral.