ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Associate, Platform Support for Strategic Accounts at Vestwell - ApplyBlast

Senior Associate, Platform Support for Strategic Accounts

Vestwell

6 hours ago

3.7 on Glassdoor

Austin, Texas, United States

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Vestwell is seeking a Senior Associate to serve as a Level 2 escalation point for complex servicing issues within strategic partner operations. This role involves partnering with client servicing teams and internal groups to investigate, coordinate, and resolve escalated items efficiently. The position requires strong operational knowledge of retirement plan servicing and excellent communication skills to manage multiple complex issues while maintaining high client service standards.

Responsibilities

Manage Level 2 service escalations for strategic accounts
Investigate and resolve complex retirement plan servicing issues
Collaborate with internal teams to coordinate solutions and improve processes

Skills

About Vestwell

vestwell.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2016

View Profile

Vestwell is a digital savings platform that modernizes how workplace retirement plans are designed, administered, and delivered. It provides turnkey technology for plan setup, recordkeeping, compliance, enrollment, payroll integrations, and custody/investment connections. Serving employers, financial advisors, and retirement providers, Vestwell offers APIs and a modern participant experience to simplify administration, reduce friction, and expand access to retirement benefits.