Senior Associate, Portal Performance

Amgen(1 month ago)

HybridFull TimeSenior$138,306 - $184,551 (estimated)Human Resources

About this role

A Senior Associate, Portal Performance supports the performance, optimization, and user experience of the MyHR portal built on the ServiceNow platform. The role focuses on ensuring portal usability, responsiveness, content relevance, and reliable service delivery for a global employee audience. The position partners with HR, IT, and end users to apply analytics and UX insights to drive ongoing portal enhancements.

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Required Skills

ServiceNow
HRSD
Employee Center
Web Analytics
Google Analytics
Performance Analytics
UX Principles
Accessibility
Content Management
Taxonomy

+10 more

Qualifications

Bachelor’s Degree in Computer Science or Information Systems
ServiceNow Certified System Administrator
ServiceNow HRSD Certification

About Amgen

amgen.com

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.

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