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© All Rights Reserved. ApplyBlast.com
MEASAT Global Berhad
This role focuses on Service Assurance and Quality Assurance within a call center environment, ensuring adherence to service standards and compliance regulations like PDPA and PCI DSS. The position involves monitoring customer interactions, analyzing quality metrics and CSAT trends, and providing coaching to improve agent performance. Additionally, the incumbent drives continuous improvement initiatives and collaborates with stakeholders to enhance overall customer experience.
Headquarters
Cyberjaya, Selangor, Malaysia
Company Size
51-200 employees
Founded
1992
Beyond satellites, transforming connectivity. MEASAT delivers data, video, consultancy, and broadband solutions like CONNECTme for all. Stay connected today!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MEASAT Global Berhad.
MEASAT Global Berhad didn’t post a salary, so this is our estimate from similar listings.
38% below the average for this role