Senior B2B Content Lead
Intouchcx
About this role
A Senior B2B Content Manager at the company leads the content strategy, oversees a writing team, and produces thought leadership content to enhance the company's presence in the CX, contact center, and BPO industry. The role involves collaboration with multiple internal teams and industry stakeholders to develop compelling narratives and optimize content for enterprise audiences.
Skills
About Intouchcx
intouchcx.comIntouchCX is a global BPO and customer experience provider that delivers outsourced contact center services and dedicated agents for brands. It combines purpose-built AI and advanced technology with customized strategies to provide omnichannel customer support and improve operational efficiency. Positioning itself as a growth partner for innovative companies, IntouchCX scales customer engagement through analytics, workforce solutions, and tailored programs across channels and geographies.
About Intouchcx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intouchcx.
Salary
$75k – $95k
per year