Senior Backend Engineer, Noida
Level AI(10 months ago)
About this role
This backend engineering role at Level AI focuses on building and maintaining high-impact, AI-driven enterprise application features for contact centers. The position involves working on scalable systems that process large volumes of customer interaction data to generate real-time insights. You will collaborate with experienced engineers in a fast-paced startup environment to shape the core platform. The role is based in Noida for a Series C AI company transforming customer engagement.
Required Skills
- Python
- Django
- Relational Databases
- PostgreSQL
- SQL
- ETL
- Database Design
- REST APIs
- Caching
- Redis
+14 more
Qualifications
- B.E
- B.Tech
- M.E
- M.Tech
About Level AI
thelevel.aiLevel AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.