Senior Backend Engineer - Platform
Level AI(2 years ago)
About this role
Level AI is a Series C AI startup that builds an AI-native platform to extract insights from contact center interactions. This India-based role is a Data Engineering position focused on designing and maintaining analytical platforms and data warehouse architectures that support the company’s AI products. The position contributes to building scalable, extensible data infrastructure and integrations to enable analytics and customer insights.
Required Skills
- Python
- Java
- APIs
- Data Modelling
- SQL
- Snowflake
- Redshift
- BigQuery
- ETL
- Airflow
+9 more
Qualifications
- B.E.
- B.Tech
- M.E.
- M.Tech
- PhD
About Level AI
thelevel.aiLevel AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.
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