Senior Brand Marketing Manager, Media
Intercom
About this role
This role leads Intercom’s brand media and advertising efforts, shaping how the brand is experienced through end-to-end campaign development and measurable media programs. The position partners with product marketing, demand gen, the in-house Brand Studio, and external agencies to bring high-impact, multi-channel campaigns to life. It reports to the Director of Brand Marketing and focuses on driving awareness, consideration, and long-term brand impact.
Skills
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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About Intercom
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Intercom.
Salary
$149k – $177k
per year